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Privacy Policy

This website is maintained by GrapeCity, 201 S. Highland Avenue, 3rd Floor, Pittsburgh, PA 15206, USA. By accessing or using this site, you agree to the terms of the GrapeCity Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

As of July 14, 2015, GrapeCity has updated its Privacy Policy which is published herewith in order to give you a better understanding of this important Policy as well as the company’s business Practices. If you have any questions or concerns, please contact us at privacy@componentone.com.

GrapeCity has established this Online Privacy Policy to help you understand how we intend to treat your Personal Information.

We at GrapeCity (“GrapeCity”) are committed to respecting your online privacy and recognize the need for appropriate protection and management of the personally identifiable information (“Personal Information”) you share with us. Personal Information includes any information that may be used to identify you, such as: first and last name, home or other physical address, telephone numbers, e-mail addresses, or other contact information that is provided to us by you, or any other party. In general, you may visit GrapeCity’s Web pages without disclosing to us who you are and without revealing any Personal Information about yourself. You should be aware though, that if you choose to provide us with your Personal Information, we may transfer such information, within GrapeCity or to GrapeCity’s third party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world, subject to the limitations of this Privacy Policy.

GrapeCity strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, GrapeCity intends to adhere to the principles set forth in this Online Privacy Policy.

Cookies and Other Tracking Technologies

When you visit this site, you may surf the site anonymously and access important information without revealing your identity. In order to analyze and improve our site, we use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. “Cookies” cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, therefore allowing you to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will not be able to access such pages.)

While GrapeCity uses cookies to track your visit to our site and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided GrapeCity with Personal Information.

Policies

To protect your privacy, we have adopted the following principles:

Notice

GrapeCity collects Personal Information on this website in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to ensure your eligibility to receive technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. GrapeCity also uses information that you provide as part of our effort to keep you informed about the status of your subscription, product upgrades, special offers, and other GrapeCity products and services.

We will only collect Personal Information where it is relevant for the purposes for which we are collecting it. We will not process any Personal Information for any purposes that are incompatible with the purposes for which it has been collected or subsequently authorized by you.

We have also implemented into our website and shopping cart Google® Analytics Advertisement features that allow us to deploy analysis tools provided by Google Analytics; more specifically the “Remarketing” tool. Remarketing with Google Analytics allows us to follow up with people who have already visited our website, and deliver ad content specifically targeted to the interests they expressed during those previous visits. The full details of the Remarketing tool of Google Analytics may be found at: https://support.google.com/analytics/answer/2611268.

Choice

You may choose whether or not to provide Personal Information to GrapeCity. However, when you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, GrapeCity may require that you provide certain information about yourself by filling out and submitting an online form. It is entirely optional for you to engage in these activities. If you elect to engage in these activities, GrapeCity may require that you provide certain personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

Security

Wherever your Personal Information may be held by GrapeCity or by a third party on GrapeCity’s behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.

Access/Accuracy

To the extent that you do provide us with Personal Information, GrapeCity wishes to maintain it accurately and keep it up to date. When we collect Personal Information from you, our goal is to provide a means of contacting GrapeCity should you need to access, update or correct that information. If for any reason you desire to review such information, please contact us at privacy@componentone.com and we will make reasonable efforts to promptly provide you with such information. Further, if you notify us that such information is incorrect, or you wish to have such information removed, we will correct, amend, or delete your Personal Information as soon as practicable.

Third Party Services

In the interest of providing better service to its customers, GrapeCity is represented in the United States and in some foreign countries by authorized distributors and resellers who provide marketing, sales, and support services to GrapeCity customers. When you submit personal information to GrapeCity, you understand and agree that GrapeCity may allow GrapeCity’s authorized distributors and resellers access to your customer profile for the exclusive purpose of providing you with marketing, sales, and support services for GrapeCity products.

Your personal information will not be leased, sold, rented, or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. Occasionally, GrapeCity allows access to database information to bonded mailing houses only for the purpose of allowing for the printing of mailing labels that are used for GrapeCity’s own direct mail and promotional purposes. In those instances, the third party is strictly bound by these terms.

Notwithstanding the foregoing, you hereby agree that GrapeCity may assign, sell, license, or otherwise transfer to a third party, your name, address, email address, member name, and any other personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a material portion or essentially all of the assets or stock of GrapeCity or its affiliated entities.

Children’s Privacy

This website is not designed nor structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child under the age of thirteen, we will promptly delete this information.

Sensitive Information

We do not collect Sensitive Information such as medical, health, racial, ethnic, political, religious, philosophic, union membership, or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.

Commitment

We, at GrapeCity, are committed to your right to privacy and we support current industry initiatives to preserve the integrity of individual privacy rights on the Internet. Protecting your privacy on-line is a rapidly evolving area, and GrapeCity’s websites are continually evolving to meet these demands. If you have any comments or questions regarding our Online Privacy Policy, please contact us at privacy@componentone.com.

Your Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to GrapeCity’s processing of Personal Information for the purposes outlined above. Should the Online Privacy Policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.